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Welcome to NBC Oklahoma’s new blog

We at NBC Oklahoma consider you, our customer, as part of our community and with the launching of this blog, we want to continue to expand it online.
Since 1931, the communities we serve and the people in them – in Altus, OKC, Tulsa, Kingfisher and Enid – have been very important to us. We love being involved in them and helping them grow. Welcome today to a different kind of community – our online one via this blog, where we hope to connect with you and inform you just like we do in person at all of our branches.
So come here for news about our customers and staff, for tips related to your finances and banking and more. And keep in touch. If you have any suggestions or topics you’d like to see covered, please email Lillie-Beth Brinkman, Communications Director, at

Western Heritage Museum brings art to Enid bank

Oct. 1, 2019

westernartEnid15_2019ENID – NBC Oklahoma in Enid recently hosted a traveling exhibit from the collections of the National Cowboy and Western Heritage Museum. The exhibit and accompanying reception at the bank marked the second time the museum has taken items from its collections on the road in this way, and NBC has hosted both of them, in Altus last spring and in Enid in September.

NBC Chairman Ken Fergeson, an avid art collector, welcomed the guests, and museum curators Eric Singleton, curator of ethnology, and Nathan Jones, associate curator of cowboy culture, discussed the artifacts. These included Ronald Reagan's Tony Lama cowboy boots from 1980; southwest textiles, beaded moccasins, and North American Kachina dolls from the museum's education collection; a Model 1851 Navy Revolver from 1863; and 19th century boot jacks.

Artworks displayed in Enid from the museum collection also included the work “untitled [Rabbits in Progress]” work by Gerald Balciar from the 1990s, the painting “Buffalo” by William R. Leigh and several images of rodeo competitors – including Jackson Sundown, Myrtis Dightman, and Bonnie McCarroll – from the Dickinson Research Center.

Guests at the NBC reception also saw renderings from its $15 million new indoor/outdoor expansion, expected to open next spring. Called Liichokoshkomo' (pronounced Lee-choa-KOASH-ko-mo), the name of this playground literally means “Let’s play” in the Chickasaw language.

This traveling exhibit is part of the museum’s outreach efforts to showcase the museum’s collections beyond Oklahoma City and to foster conversation and engagement around visitors’ own stories of the American West.

NBC’s location in Enid also had on display an original work from the bank’s own collection – artist Sonya Terpening’s “Prairie Oasis” painting. NBC commissioned the painting in 2017 as the 13th painting in the bank’s Artist Series.



westernartEnid6_2019 westernartEnid7_2019

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Second annual giveaway for teachers

Aug. 2019


Come see us in any of our locations between now and Friday, Aug. 23, to enter your favorite teacher into our drawing for the chance to win some cash for the classroom! 

Bank more easily with new login location

July 19, 2019

We have moved the button you will use to log into your online banking to the top of our website to make it easier to find without scrolling on your computer and on mobile devices. You also can find it on every page of our website, to make banking more easy for you.


Details about an NBC toast for Melba on July 23

July 18, 2019


In memory of an NBC treasure: Melba McCaughey

July 16, 2019

MelbainterviewFor the last 28 years, Melba McCaughey’s smiling face has been the one who greeted you when you walked into our bank’s North Penn OKC location or her cheerful voice has helped you on the phone. We are sad to report that she passed away this week at age 93.

In many ways Melba was the face of NBC and embodied the personal connections we share with our customers. Many of you knew her well and asked about her often. She had a remarkable life that took her from Oklahoma to New York and then to Virginia, South Carolina, Maryland and California before she returned to Oklahoma.

We loved hearing her stories about her three children, her many jobs through the years, her adventures with her many, many friends and more, all told with vivacious energy, her unique sense of humor and charm.

We will miss her dearly as a treasured member of our NBC family.

Read more about her remarkable life in this 2018 story in The Oklahoman.




At the 2017 regatta with NBC's rowing team and friends




With NBC's Glenn Floresca and Leigh-Anne Taylor


Enjoying her birthday



At Easter in 2017


 A young Melba


Ready to view the 2017 solar eclipse


'We have Melba'



Oklahoma Bankers Association newsletter,
April 2016

NBC Oklahoma features Altus company in new video

June 11, 2019

Check out our latest Community Spotlight video, featuring the strong relationship NBC has with Altus Motorsports in southwest Oklahoma. #BuildingACommunity

Altus Motorsports and NBC Oklahoma

For information about Altus Motorsports go to

NBC Oklahoma names new board members

PRESS RELEASE April 30, 2019


Michael Crooks



Mike Bickford



Bond Payne

OKLAHOMA CITY– NBC Oklahoma has appointed three new members to its board of directors and said good-bye to long-time board member Phil Carson of Altus. New board members are Oklahoma City attorneys Michael Crooks and Mike Bickford and Bond Payne, chairman of Heritage Trust Co. and vice chairman of Argent Financial Group.

Crooks, co-founder of Crooks Stanford & Shoop law firm, is an experienced transactional attorney and entrepreneur who also is a founder in four successful start-up businesses. He has handled asset and stock acquisitions and sales across the United States representing almost $2 billion in revenue. He has been involved in major real estate purchases and sales and negotiated long-term financing leases. A graduate of Southern Nazarene University and the University of Oklahoma College of Law, Crooks is involved with the state, county and national Bar Associations, Henderson Hills Baptist Church, Leadership Oklahoma and other nonprofit organizations.

Bickford is a partner with Fuller Tubb & Bickford law firm and represents business interests in his primary practice areas of commercial law, bankruptcy, business litigation and estate planning. He also has been appointed by state and federal courts as a receiver, an examiner in bankruptcy proceedings and a court-appointed counsel to creditor’s committees and trustees in commercial cases. He received his juris doctorate from the University of Oklahoma College of Law and served on the Oklahoma Law Review. He also has a bachelor’s degree from the University of Oklahoma. He is involved with state, county and national Bar Associations, the American Institute and Oklahoma Society of Certified Public Accountants and the American Bankruptcy Institute, and he is a current volunteer attorney with Oklahoma Lawyers for Children. He also serves on other nonprofit organizations and community boards.

Payne, who co-founded Heritage Trust Co. in 1997, started working in compliance and asset management before being named board chairman in 2004. In 2016, the company combined with Argent Financial Group, and Payne is market leader for Oklahoma in addition to serving on Argent’s board. Payne has a bachelor’s degree in political science from Vanderbilt University. He is past chairman of the Oklahoma City Community Foundation board of trustees, past president of the Association of Trust Organizations and involved in the Oklahoma City chapter of Young Professionals Organization (YPO), including as past chapter chairman; he also participates actively in economic development activities across Oklahoma and in other nonprofit organizations.

Crooks, Bickford and Payne join other NBC board members Ken Fergeson, chairman; H.K. Hatcher, Marsh Pitman, Pat Garrett, Carl Edwards, Terryl Zerby, Robert Wegener, Leslie Batchelor and James Talkington. Pat Garrett is advisory director.

For media inquiries, contact Communications Director Lillie-Beth Brinkman at 405-748-9182 (office), (405) 203-1449 (cell) or

Be wary of scammers this tax season

Tips from the IRS can help you protect yourself

March 25, 2019

taxscam Now that tax season is here, it is easy to find examples of scammers pretending to be the IRS to take your money or your identity. Don’t fall victim to any of their tricks.

The IRS will initially contact you by mail and NOT by phone or email. But even then, if you are suspicious, contact the IRS directly by calling (800) 829-1040 or go to

Criminals will try to get your secure information any way they can think of, and it’s important to be wary.

Below are some of the most common scams seen by the IRS, according to this post on the IRS online newsroom:

  • Telephone scams. Criminals posing as IRS employees call to demand immediate payment of an alleged tax debt using a specific payment method such as a prepaid debit card, gift card or wire transfer. If you get such a call, hang up the phone. Generally, the IRS will first mail a bill to any taxpayer who owes taxes.

    Scammers sometimes threaten to bring in local police, immigration officers or other law enforcement to have you arrested for not paying. The IRS cannot revoke your driver’s license, business license or immigration status, so if you get a call with such threats, hang up the phone.
  • Phishing emails. Criminals send you an email appearing to be from the IRS, complete with the IRS logo, and they’ll ask you to provide sensitive information or open an attachment. Do not offer this information or click on links in these emails. A common scam is sending taxpayers an email with an attachment that the email says is a “tax transcript” – a tax return summary. In the tax transcript email scam, the attachment sent contains malware that will infect your computer, so please don’t open it. The IRS wants you to know it would not send unsolicited emails or email a sensitive document. If you receive a suspicious email, forward it to and then delete the original email.
  • Fake charity donation requests. Criminals set up fake charities and ask for donations, especially during natural disasters. Look for legitimate charities using the IRS Tax-Exempt Organization Search.

Know your rights as a taxpayer. The IRS will not call to demand immediate payment nor will it demand that you pay taxes without the opportunity to question or appeal the amount they say you owe. Also, if an IRS representative visits you, he or she will always offer you two forms of official credentials – a pocket commission with the IRS seal on it and an HSPD-12 card, according to this online IRS newsroom post. The FTC also tracks scams and has resources to help you protect yourself.

Go to to read the latest or to sign up for email updates.

Also, for more resources, please check out NBC's Customer Education page.

Tips for getting your holiday credit card debt under control

Jan. 30, 2019

If you’re coming into 2019 with credit card debt, don’t get overwhelmed by what it will take to recover from holiday spending. Take things step by step to get your financial affairs in order. Here are some tips to get you started.

Create a budget. The first step toward taking control of your financial life is to find out how much money you take in and how much you spend. The Federal Trade Commission has a handy worksheet that will help you get started; it is interactive.

Pay as much as you can quickly, always by the due date.

  • Avoid late fees and additional finance charges by paying on time.
  • If you pay your bill online, add a reminder to your calendar a week or so before the bill is due. Or schedule automatic payments online through the credit card website or through NBC Oklahoma’s online banking automatic bill pay.
  • Keep track of your balance by checking it online or by phone.
  • If you have extra money, pay that on the credit card with the highest interest rate to get that card paid off first.
  • Call your credit card company if you are going to pay late; they may offer alternatives.

Consider the following things when shopping around for the best card for your needs.

  • Many cards offer a range of interest rates, rewards programs and terms. Be sure and read the terms and conditions so that you know the interest rate and all the fees associated with the card.
  • NBC offers a credit card through TCM Bank, N.A. that has no annual fee and a 0 percent interest rate for the first year on all balance transfers for personal credit cards and for the first six months on all business credit cards with several options to choose from. These cards can help you manage some of your high-interest cards if you pay them off during the introductory rate. There are several options to choose from and each card offers outstanding rewards and benefits. Go online to read more about personal cards or business cards, or apply directly online. As an added bonus, you get fraud alerts, zero fraud liability, travel benefits and more.

For some additional resources, log onto the Federal Trade Commission’s consumer blog and the American Bankers Association. Both offer ideas and tools to help manage credit card debt. If you feel like you may need some more hands-on help, you can contact the nonprofit Consumer Credit Counseling Service for local resources to help. (800-388- 2227).

Community Spotlight: Center of Family Love

Nov. 29, 2018

We are excited to share with you the first in a new planned series of videos on NBC and how we work to build communities, featuring the Center of Family Love in Okarche. 

Center of Family Love and NBC Oklahoma

For information about the Center of Family Love, go to

Protect yourself: New law makes it easier to freeze your credit

Oct. 5, 2018

creditfreeze A new federal law makes it easier for you to freeze and unfreeze your credit scores, a move that gives you greater control in protecting yourself from identity theft and fraud.

As of September, you can order a credit freeze on your account at no charge as well as remove the credit freeze more easily than before. To do so, you have to contact each of the nationwide credit reporting agencies, Equifax, Experian and TransUnion. If you request a freeze online or by phone, the agency must place the freeze within one business day, the Federal Trade Commission reports. If you request that the credit freeze be removed, the agency must lift it within one hour. Mail requests take longer.

The act that led to these new rules, the Economic Growth, Regulatory Relief and Consumer Protection Act, developed in response to the Equifax hack last year, which affected more than 145 million Americans, but it also stems from similar breaches of financial data in recent years.

The act also increased the length of fraud alert watches on your credit from 90 days to one year, and it allows parents to request credit freezes for children younger than 16. A fraud alert lets a business know it must confirm with you before opening a new account or getting a new loan.

Credit freezes are now covered by Federal law, if something goes wrong, for example, if credit accounts are fraudulently accessed in anyway, consumers will be protected from any financial liability. A credit lock on the other hand is a contractual agreement between you and the credit reporting agency which is not as strong as having protections under the law. To freeze your credit, request fraud alerts and opt-out of pre-screened credit offers, you have to contact each credit bureau separately. Contact information for each, provided by the FTC, is:

For additional tools about how to protect your credit from identity theft, check out our own Customer Education page, or go online to the FTC’s Read more and get answers to related questions in this blog post and this one, featuring FAQs.

Historic oil paintings return home to NBC Oklahoma

The portraits of prominent Oklahoma City real estate entrepreneur R.D. Cravens and his wife, Mollie, were a recent gift to the bank from the Cravens’ grandsons, who remember living here in the 1960s when the bank at Memorial and Pennsylvania in Oklahoma City was still a home.

Sept. 21, 2018


Craig Margo



Robert Margo

OKLAHOMA CITY – Before NBC Oklahoma’s North Penn location was a bank, it was home to a prominent early-day Oklahoma City real estate entrepreneur and his family. The family ultimately sold the home after a tragedy – a kidnapping and a murder – but for years, family members enjoyed the grand home near the corner of Memorial and Pennsylvania, surrounded by thick trees, gravel roads, fish ponds, hen houses, cattle and barns.

Today, portraits of the original owners, R.D. and Ida Mae “Mollie” Cravens have returned to their original home, thanks to a gift from two of their grandsons, Robert and Craig Margo, both of Oklahoma City. Painted by Italian artist Eraldo Carugati, who came to Oklahoma after imprisonment in a Nazi concentration camp during World War II, the oil paintings hang in what is now NBC’s downstairs conference room. The Margos remember this conference room fondly as a sitting room.

The Margo grandsons remember riding horses through the property, which stretched at the time from NW 122nd to Memorial on the north and south and Pennsylvania and May Avenue to the east and west. Some of the offices on the south end used to be the three-car garage, which explains the unusual tiny windows. The large bay window in front of the teller station once looked out from on top of a hill at the woods; that cozy room was a club room with a fireplace, cordoned off by a wooden folding panel. The master bedroom suite was located in what is now CEO H.K. Hatcher’s office, along with R.D. Craven’s office; the dining room and kitchen were turned into the teller station and customer service offices.

Unlike today, there were no Walmart, Aldi’s, Hibdon’s Tires or any other nearby businesses, nor was there a Kilpatrick Turnpike bringing traffic to shop or eat at the busy Memorial and Penn intersection. The home was beyond the edge of the boundaries of Oklahoma City and entirely undeveloped.

Tragically, R.D. Cravens lost his life suddenly in 1962 in a ransom scheme that involved his daughter, Bobbie J. Margo. A gunman forced his way into the home she shared with her husband, Dr. Marvin K. Margo, and their two boys and demanded a $5,000 ransom. She called her dad, who withdrew money from the bank and went to their north Oklahoma City house. R.D. Cravens was shot and killed when he went to pay it. The gunman also shot Cravens’ brother-in-law, J.W. Quillian Jr., before killing himself; Quillian survived.

Robert and Craig Margo remember living at the Cravens home for about 18 months after the kidnapping and murder. The grandchildren stayed in upstairs bedrooms that are now NBC’s single large conference room. Craig Margo even remembers law enforcement agents hiding in the trees and a police officer moving into a house on the property.

Originally, the Cravens planned to move their children and families to the property so they could all live near each other. But after the murder, the Cravens family sold the home and surrounding property, and the land around it was developed. Capital National Bank bought the property and building and opened there in 1982; in 1995, that bank became what is today known as NBC Oklahoma.

Now, thanks to a gift from the Margos, a piece of NBC’s past is touching our present with the paintings of the Cravens having returned to their original home.

NOTE: This biography was primarily researched by Aaron Moses, curator of NBC’s Wigwam Gallery in Altus.

Eraldo Carugati was born in 1921 in Milan, Italy. In 1943, after the fall of Italian dictator Benito Mussolini, the Nazis captured Carugati and placed him in the Dortmund Concentration Camp, where he survived by painting portraits of German soldiers and creating and trading forged Nazi rations stamps.

He escaped in 1945 and joined the U.S. Army as an interpreter (he spoke Italian, English, French and German).

Several years later, he accepted the longstanding invitation of an Army officer from Oklahoma, Capt. Jack Hart, to move to Paul’s Valley with his wife and child. Jack Hart had been injured shortly before Carugati arrived, so the artist stayed with Hart’s brother, Dean, on a six-month visa and began painting formal portraits.

The work led to commissions that included U.S. Sen. Robert S. Kerr, from Ada, who brought him to Oklahoma City, commissioned him to paint the senator’s entire family and then lobbied for the artist and his family to receive asylum in the United States.

Ultimately, Carugati moved to Evanston, Ill., and worked for the firm Stephens, Biondi, DeCicco, Inc., which worked in graphic design, photography and commercial art. Carugati became an illustrator who designed covers for publications like “The Rotarian,” “Time Magazine,” “National Lampoon” and others.

He created the cover art for the four 1978 KISS solo albums by Gene Simmons, Ace FrehleyPaul Stanley and Peter Criss as well as the cover for Rush’s 1975 album “Fly By Night.” The National Portrait Gallery at the Smithsonian Institution owns five of Carugati’s portraits, including those by Sandra Day O’Connor, the first female to serve as a U.S. Supreme Court justice, and Alexander Haig, who worked as Secretary of State under President Reagan and chief of staff under Presidents Nixon and Ford.

Other paintings reflect the artist’s interest in surrealism and left-leaning politics, such as a 1980 parody of George Washington after his image on the dollar bill.

Carugati died in 1997 at the age of 76.

Sculptors bring 'Balance' to NBC Oklahoma's lobby

Oklahoma City artists Rick and Tracey Bewley created a unique and colorful sculpture for under the skylight at the north Penn location.

May 30, 2018


A large glass sculpture in hues of blues and greens has transformed our bank lobby at NBC’s North Penn location, but the story of the artists behind it is as colorful as the sculpture itself.

As part of NBC’s remodel, Rick and Tracey Bewley, who have ArtFusion Studio at 12th and N Western Avenue, created a fused glass and metal sculpture that stands nine feet tall and fits on a 9-foot-by-9-foot square platform, just below the skylight. It’s a striking addition to the bank; they are calling the sculpture “Balance,” a sly reference to bank balances and numbers but also to what they were trying to accomplish with the effect.

The colors in the glass show up both in their home above their studio and in all their work – from large projects to small pieces. Sometimes they even show up in the designs Tracey creates for MTM Recognition, where they both work and where they met years ago. She’s the head of the Del City company’s design department with a degree in fine art and he’s the head of research and development and manages its offshore manufacturing. He’s also a craftsman artist, having worked previously as a trim carpenter and a fabricator and with different materials like plastic and metal.


Married for 17 years, the Bewleys have worked together on fused glass projects for 15 of those years, honing their art as they go. They even produced this year’s glass bowls given to step-up donors to the Allied Arts Campaign.

“Making something out of glass is kind of magical,” Tracey said.

Their fused glass work started when they met a consultant on a glass project through their work at MTM. Since they were interested in learning how to work with glass, they took a three-day intensive course from him in Minnesota and an MTM project to see if he would do it. When he didn’t want to do a mass project for MTM, the Bewleys decided to take it on themselves.

So they bought a kiln and the supplies and tools to produce the glass and they got to work. But after doing the math, and with a priority to finish projects on time as promised, they realized they didn’t have enough time with just one kiln to finish each of the 160 pieces. So they bought a second, larger kiln and got to work, driving to the studio at 4 a.m. to switch out the glass pieces.

These days, after work hours and on weekends, the Bewleys work in their art studio creating fused glass sculptures and other works.

“If we didn’t have such cool day jobs, we would probably do this full time,” Rick Bewley said.

For the NBC sculpture, they loved playing with the big design space and figuring out how to emphasize the glass panels and not the metal holding it. Each panel is a separate hand-cut piece of glass with at least two fused glass panels. Some of them are cut out, and each piece has its own texture.

“We made a specific effort to make sure that all of the pieces had some sort of fused glass element to it, so that it would be uniquely from us,” Tracey said.

When it came time to install it, NBC’s Ken Fergeson had to help as they worked to fit each piece together for the first time.

“We never saw it assembled with the glass until we assembled it on site,” Rick said.

Customers and employees agree that the Bewleys work has been a welcome part of NBC’s facelift in Oklahoma City on North Penn.

“We enjoyed working with the Bewleys on this project for our bank, which has truly become a conversation piece among those who see it when they walk into our lobby,” said H.K. Hatcher, president and CEO of NBC Oklahoma. “The glass sculpture is such an interesting and compelling piece, and it’s a wonderful addition to NBC’s art collection.”


Oklahoma City University’s School of Visual Arts will feature Tracey and Rick Bewley’s work during a new exhibit opening with a reception from 6 to 8 p.m. on June 1. See “Reflection: An Exhibition of Glass and Light” the Hulsey Gallery of OCU’s Norick Art Center.

You can also see their work in Oklahoma City metro area in the following spaces, among others listed on the studio’s website,

  • “Balance,” NBC Oklahoma, 13401 N Penn, OKC, a nine-foot cubed fused glass and steel sculpture.
  • “Leipzig,” Southern Nazarene University’s Science Building, a 10-foot-cubed sculpture of neon-colored acrylic and chromed steel that hangs in the entryway. The sculpture, named after a German scientist, echoes the microscopic images of blood pathogens and cells.
  • “Learn, Grow, Reflect,” a sculpture of fused dichroic glass and textured aluminum outside Wilson Elementary School.
  • Two large fused glass and steel-layered pieces hang on the walls of the Oklahoma Heart Hospital.
  • A fused glass and metal sculpture comprises a wall in the Allied Arts headquarters. The Bewleys also created all the glass bowls that were given to step-up donors in the recent Allied Arts campaign.
  • A nine-foot tall steel cut-out sculpture, created in collaboration with Dan Garrett, stands in Deer Creek High School and depicts a deer with antlers; antlers are the school’s mascot.


Fused glass features layers of glass fused together in a kiln. Different temperatures produce different effects, and molds will affect the shapes. The Bewleys will often put the color on underneath and a transparent sheet of glass on top, but sometimes they use more layers – and multiple colors.

NBC Oklahoma is a $650 million state bank with eight locations across Oklahoma. It is an Oklahoma-owned bank. Member FDIC. Website:


Based in Del City but with a national reach, MTM designs and manufactures trophies and other recognition symbols – everything from cheerleading trophies for summer camps to major college bowl game trophies and top tier auto and motorcycle racing events. Website:

Read more about NBC Oklahoma's art projects on this blog. 

Mobile app updates include fingerprint login

May 1, 2018

Good news! Be sure to check out the latest features in our mobile applications, both on the Apple App Store and the Google Play Store for your Android phone or tablet. First, the feature we’ve all been ready for – Touch ID login using your fingerprints – is here! Once you update the app After a brief setup, explained below, you have the option of logging in on your mobile device using your Touch ID. The app update also included enhanced bill payment features. You can now:

  • Add a new bill payee from the mobile app.
  • Pay a paper bill by taking a photo of your bill and adding it to your bill pay contacts. This bill pay camera capture feature works on compatible bills automatically, and you can manually add contacts for others.
  • Browse your history of paid bills.

To set up the Touch ID login, follow the easy instructions on your device.

  1. Select log in and set up
  2. Type in your password one more time
  3. Go to the “more” tab, select “Touch ID settings,” and toggle the “Touch ID” tab on.

We will continue to look for ways to improve the services we offer you, and our mobile apps are included in that effort. Download them using links on our Mobile Banking web page or by searching “NBC Oklahoma Banking” on both the Google Play and Apple App stores. As always, if you have any questions, please call us at 800-590-2580.


Don’t fall for an online dating scam

February 12, 2018 

ValScamAs we approach Valentine’s Day, let’s talk about not-so-true love – the fake kind that can leave you financially devastated as well as heartbroken.
Unfortunately, as social media networks and online dating sites have become more popular, so has fraud capitalizing on the human need for connection

While online dating has brought together many legitimate couples, don’t fall for one of the fake profiles set up to lure you in with promises of romance in order to extort money from you.

The FBI issued a warning this month and noted that romance scams lead to higher financial losses for victims than other online crimes. In 2016, the FBI’s Internet Crime Complaint Center received almost 15,000 complaints categorized as romance scams, which was 2,500 more than the previous year, the FBI noted in a release. Losses related to these complaints totaled more than $230 million.

Thanks to the FBI, the American Bankers Association and the Federal Trade Commission, we’ve compiled some tips to keep you – and your heart – from becoming one of these statistics.

At NBC we want all of our customers to be protected from scams and recommend the following these tips from the FBI, FTC and ABA to do so:

  • Research the person’s photo and profile using online searches to see if the material has been used elsewhere. Start with Google Image Search if you don’t know how to do this.
  • Go slow when starting a new romance and ask questions. Don’t let a scammer rush you. Talk to someone you trust about this person as well.
  • Beware if the individual seems too perfect or quickly asks you to leave a dating service or social media site to talk offline.
  • Beware if the individual attempts to isolate you from friends and family.
  • Beware if the individual promises to meet in person, but then always comes up with an excuse why he or she can’t. They might make plans to visit but then can’t come because of a traumatic event or a business deal gone sour. If you haven’t met the person after a few months, for whatever reason, you have good reason to be suspicious. Scammers often like to say they’re out of the country for business or military services.
  • Never send money to anyone you don’t know personally. Never wire money, put money on a gift or cash-reload card or send cash to an online love interest. You won’t get it back. Often, they request money to cover travel, medical or other emergencies, hotel bills, hospital bills for a child or another relative, visas or losses from a temporary financial setback.
  • Contact your bank (NBC’s customer service number is 800-590-2580) right away if you think you’ve sent money to a scammer.
  • Report your experience to the online dating site where you “met” the person, the FBI’s complaint center and the FTC.

To learn more about online dating scams, view the ABA Foundation and FTC’s infographic.

Photo by Kelly Sikkema on Unsplash.

Birds flock together in new art exhibit

Dec. 21, 2017

birdsALTUS – Artists take a look at birds in a new art exhibit at NBC Oklahoma’s Wigwam Gallery in Altus.

“Birds of a Feather” opened this month and will be on display through Feb. 8 at the gallery, located next to the bank downtown. It is available for viewing by appointment by calling Aaron Moses, Wigwam Gallery curator, at (580) 481-3150.

The exhibit’s spotlight artist is D.J. Lafon, an Ogden, Utah, native, who spent most of his career in Oklahoma – as an instructor in Ada and later as a Norman studio owner and arts director of Oklahoma Arts Institute. He worked in a variety of media, and his paintings often featured black birds.

Other featured artists include Marvin Begaye, Bill Cale, Cecil dink, Mikel Donahue, Veryl Goodnight, Harold Holden, Paul Moore, Tom Palmore, Bert Seabourn, Eric Tippeconnic, Ed Trask and Rikk Traweek.

The exhibit includes sculptures, paintings and other media and contemporary works by both Native American and non-native artists celebrating the relationships between birds and people.

The value of 'treating people well and being kind'

A letter from H.K. Hatcher, NBC Oklahoma President and CEO sent to all NBC employees 

Nov. 14, 2017

Ethics. Integrity. Honesty. Service. Respect. Kindness. Civility.

As we’ve seen in the news lately, some industries treat these values as meaningless words, as concepts that apply to other people but not them.

Here at NBC, we genuinely strive to live them. These values show up in the ways we serve our customers and treat each other as employees. We can see these values in how the bank and our individual employees generously give to organizations in our communities and volunteer for them, too. We see it in the camaraderie that we find at bank events. We see it in how we put our customers’ needs and interests first because it’s the right thing to do. We see it daily in concern for people’s welfare.

Yes, values like these are good for business. But that’s not why they’re important.

The success of our relationships and our business depends upon respecting others, acting with integrity and living honestly. Our values build trust and credibility. They make NBC a place where good people want to come to work and where good customers want to bank.

Doing what is right is not always easy but it’s always right. We’ve heard versions of this sentiment through the years, and it rings true in all circumstances. But at NBC we expect all of our employees to be part of creating an atmosphere where it’s easy to do the right thing, whatever your role in the company is.

Take this letter as encouragement to live out these values every day and to speak up if you see something that’s wrong. When weighing your actions, ask yourself if they are kind, respectful, honest, trustworthy. If you experience any form of harassment or witness unethical behavior, say something to your supervisor or the bank leadership; harassment and dishonesty do not represent who we are as a bank, nor will we tolerate them.

Recent events have shown us that the outside world holds a lot of sadness for many people. Recent high-profile claims of sexual harassment make this practice seem widespread. My expectation that those claims remain outside of the NBC workplace and culture.

There is no harm in treating people well and being kind. We know we have great people working at NBC Oklahoma. Let’s continue to make our workplace a safe haven for employees and a beacon of integrity for everyone, whether they’re coming to work or bank here, so that we remain “The People You Can Bank On.”

-- H

NBC Oklahoma unveils 13th painting in its Artist Series

See original work by Sonya Terpening on display at each of the bank’s locations in the coming weeks. While there, pick up a poster or a postcard of the work.

PRESS RELEASE Nov. 14, 2017

TerpeningA new painting by Sonya Terpening, an artist with deep Oklahoma ties, is the latest in NBC Oklahoma’s Artist Series. Her work, “Prairie Oasis,” is the 13th painting commissioned by NBC Oklahoma for this series. It also includes high-quality prints and posters of the work, which the bank offers to customers.

The public can see the original painting as it travels to NBC’s various locations between now and Christmas:

ALTUS, 123 W Commerce, through Friday, Nov. 17, with a meet-the-artist reception from 10 a.m. to noon on Friday, Nov. 17;


TULSA, 8120 S Yale Ave., from Nov. 27-Dec. 1;

KINGFISHER, 801 S Main, from Dec. 4-8, with a Christmas Open House from 11:30 a.m. to 1:30 p.m. Dec. 6;

ENID, 3202 W Owen K. Garriott, from Dec. 11-15, with a Christmas Open House from 11 a.m. to 1:30 p.m. Dec. 12;

OKLAHOMA CITY, 13401 N Pennsylvania, from Dec. 18-22.

The painting, “Prairie Oasis,” depicts a prairie scene of a mother and her children wading in a river with a covered wagon and two steer in the background being led to the water to drink. The original measures 30-by-36 inches and is an oil-on-linen painting. Terpening said the scene captures a moment in their lives as pioneers, whether the family settles there or moves on.

“I personally feel like the American West was explored by the frontiersmen and the cowboys but it was not really settled until the women and children came along. It was for the families that homes were established and farms and ranches were carved out of the wild prairies,” Terpening wrote about the painting. “These pioneers came with a love for the land, a great sense of adventure and a willingness to adapt to the conditions of Oklahoma. This is what I call the ‘softer side of the west.’ In “Prairie Oasis” I am telling the story of my own ancestors who settled in Oklahoma but it is a common story in the history of our great country.”

Terpening graduated from Sequoyah High School in Claremore and from Oklahoma State University and currently lives in Grapevine, Texas.

She has been painting professionally for more than 30 years, in both oil and watercolor media. For 23 years she has been an invited artist to the Prix de West Invitational at the National Cowboy and Western Heritage Museum in Oklahoma City and for 12 years to the Masters of the American West at the Autry Museum in Los Angeles.

At the Masters show in 2008 she won the gold medal in watercolor. She also was a featured artist at the 2006 Rendezvous at the Gilcrease Museum in Tulsa and participated in the museum’s Rendezvous Retrospective in 2014. She also received the Women in the Arts Recognition Award in 2014 from the National Society of the Daughters of the American Revolution (DAR). In 2010 she was first Smelser-Vallion Visiting Artist for Oklahoma State University’s Doel Reed Center for the Arts and received its Visiting Artist Award again in 2013.

NBC Oklahoma Chairman Ken Fergeson has a lifelong interest in art and a personal mission to support artists and help as many people as possible enjoy the beauty of it. NBC’s Artist Series has included many prominent pieces by artists with Oklahoma ties, as well as a calendar and a book.Previous artists include Mike Larsen, Harold T. Holden, Jean Richardson, Kenny McKenna, Otta Duecker III, Mitsuno Ishii Reedy, Benjamin Harjo Jr., Mikel Donahue, Brent Learned, Tom Palmore, Carol Beesley and Bert D. Seabourn.

“NBC Oklahoma is thrilled to have an artist of Sonya’s caliber added to the bank’s Artist Series,” NBC Chairman Ken Fergeson said. “This series offers a glimpse of the diverse artistic talent that Oklahoma has produced, and I think everyone will enjoy seeing a ‘softer side of the West’ with ‘Prairie Oasis.’”

See more of her work at Stop by any of the bank’s locations during the week her painting is on display and pick up your own copy of the poster.

About NBC Oklahoma

NBC Oklahoma is a $650 million state bank with eight locations across Oklahoma. It is an Oklahoma-owned bank. Member FDIC. Website:

For media inquiries, contact Communications Director Lillie-Beth Brinkman at 405-748-9182 (office), (405) 203-1449 (cell) or

Public art installed at NBC Oklahoma's north Altus branch

Sculptures by Oklahoma City artist Joe Slack were permanently installed outdoors this week.

JoeSlack2PRESS RELEASE Nov. 9, 2017 

ALTUS – NBC Oklahoma added a new public art piece to the Altus community this week, when an Oklahoma City artist installed a new outdoor sculpture series outside the bank’s north Altus location at 101 Sequoyah.

The sculpture series, called “Strengthening the Voids” by artist Joe Slack, consists of five separate pieces made of powder-coated steel and painted in green hues for the bank.

NBC commissioned the work as part of Chairman Ken Fergeson’s ongoing commitment to supporting public art and Oklahoma artists.

“I’ve always loved public art, which is free for anyone to enjoy and serves as a landmark for a community,” Fergeson said. “Such art gives a place an identity and residents a sense of pride.”

Previously, NBC has commissioned and financed two life-sized monuments in Altus, both by Western artist and Oklahoma native Harold T. Holden – “Vision Seeker,” located in the southwest corner of the Altus City Park, and “Crossing the Red” on Jackson County Courthouse grounds. (A second casting of “Vision Seeker” is located at Enid High School.) Other public art projects that NBC Oklahoma has commissioned and/or provided financing for include Holden’s sculptures “Boomer” in downtown Enid, “The Ranger” at Northwestern Oklahoma State University in Alva and Enid, “Broncho” at the University of Central Oklahoma in Edmond and “The Bison Spirit” at Oklahoma Baptist University in Shawnee; and a Cub Scout sculpture in front of NBC’s Nichols Hills location at 2800 NW Grand Blvd.

Slack, the creator for the new Altus sculptures, said that his work is a continuation of a series that started with works like “The Voids and Finding Who” at Infant Crisis Services Center in Oklahoma City.

To explain the name “Strengthening the Voids,” Slack said the newest sculptures feature holes which he calls “voids” that represent the challenges and situations of life, and they are joined by rods – the supports people receive in life that help fill the voids, connect them and make them stronger.

“It’s a mix of my old work and a mix of my new work,” Slack said.

While checking out this new outdoor artwork, don’t miss the current art exhibit at the bank’s Wigwam Art Gallery, 121 W Commerce, next to the NBC Oklahoma’s downtown Altus location. “Rikk Traweek’s Stolen Art Exhibition: A Retrospective” will be on display through Nov. 15.

To see it, contact Elizabeth Marcha at 580-481-3136 or

FOR MEDIA REQUESTS: Contact Lillie-Beth Brinkman, NBC Oklahoma Communications Director, at, 405-748-9182 (office) or 405-203-1449 (cell).

Read more about the Traweek exhibit below.


Artist Joe Slack, left, and NBC Oklahoma Chairman Ken Fergeson

About NBC Oklahoma NBC Oklahoma is a $650 million state bank with eight locations across Oklahoma. It is an Oklahoma-owned bank. Member FDIC. Website:

About Wigwam Art Gallery About five years ago, NBC Oklahoma built the Wigwam Art Gallery to resemble the 1920s-era Wigwam Movie Theater that was once located there. A vision of NBC Chairman Ken Fergeson, the art gallery is used to promote Oklahoma artists and art and to host events for some nonprofit institutions. The Wigwam Gallery is located next to NBC Oklahoma downtown on the corner of Commerce and Hudson. For information about the gallery, current exhibits or NBC Oklahoma’s art, contact Elizabeth Marcha at 580-481-3136 or

About Joe Slack

Joe Slack is an Oklahoma City visual artist who primarily works in sculpture using materials such as metal and wood. His public works include, in Oklahoma City, a commission of nine sculptures installed at the Southern Oaks Library; a 10-piece commission at the Infant Crisis Services Center; “Intestinal Fortitude” installed at “Earlywine Park” and “Who in Motion” in Classen Circle at Northwest Expressway and Classen; and in Edmond, “Voids and Foliage No. 2” at 3rd and Broadway, “Voids and Foliage” and “Cloned Cube” in the median on Boulevard and “Substance” along the Kelly median; He earned a bachelor’s degree in studio fine arts from Oklahoma City University in 2001. For information about his art, go to

Texas artist show at Wigwam Gallery in Altus through Nov. 17

Check out Rikk Traweek's "Stolen Art Exhibit: A Retrospective" at Wigwam Gallery.
The art was "stolen" by the artist's wife so he wouldn't sell it and so she could keep it. 

Oct. 23, 2017

TraweekALTUS – Between now and Nov. 17, don’t miss the exhibit (viewed by appointment) at NBC Oklahoma’s Wigwam Gallery in downtown Altus – Rikk Traweek’s Stolen Art Exhibition: A Retrospective.

The art features the art by Texas artist Rikk Traweek, a studio painter and printmaker who has displayed his work in regional and national shows and galleries over his 25-year art career. His work is known for its vibrant colors, direct narratives and witty humor.

Traweek refers to the art in this collection on display for the Wigwam Gallery as “stolen art” because he sells almost all the art he produces. His wife has hidden pieces from him to keep for their collection.

“The purpose behind this exhibition is to expose an art thief. One who made it possible for me to own enough work to have a show with a range of images,” Traweek wrote in a description for the exhibit. “My wife, Dianne, is that thief. I’m the guy who sells everything.”

Hanging by another painting, the colorful “Dianne & Gladiolas,” Traweek’s reflection about it illustrates that point: “We always tried to keep fresh gladiolas in the studio. I told Dianne I was working on a series of gladiola canvases and, that when she chose one, it would be her acceptance of my marriage proposal. I sold the first four before completion. She said yes anyway, and I did this piece for her.”

Traweek earned his Bachelor of Fine Arts degree from Texas Tech University and graduate degrees from East Texas State and Florida State. His career also includes significant time in his Tampa, Florida, studio, although now he and his wife Dianne live in Foard County, Texas, at Traweek Place Ranch.

To see "Stolen Art Exhibition - A Retrospective" in Altus through Nov. 17, call 580-481-3136 for an appointment and tour, or stop by the bank at 123 W Commerce in downtown Altus and ask for a tour. The gallery is next door.

About Wigwam Art Gallery

About five years ago, NBC Oklahoma built the Wigwam Art Gallery to resemble the 1920s-era Wigwam Movie Theater that was once located there. A vision of NBC Chairman Ken Fergeson, the art gallery is used to promote artists and art, many from Oklahoma, and to host events for some nonprofit institutions. The Wigwam Gallery is located next to NBC Oklahoma downtown on the corner of Commerce and Hudson. For information about the gallery, current exhibits or NBC Oklahoma’s art, contact Elizabeth Marcha at 580-481-3136 or

Has anything changed since Equifax first reported its data breach?

Here are more tools for you to take charge of your credit in light of news that hackers accessed the personal information millions of Americans in a data breach at Equifax.

Oct. 13, 2017


As you know by now, that if you have a credit report, chances are high that your personal information was included in the Equifax data breach affecting more than 145 million Americans. You can read more about the initial breach on our blog, but we wanted to touch on this subject again with ways you can protect yourself and your identity.

You can still go to the special website set up by Equifax to find out: While there, enroll in its free, one-year credit monitoring program, TrustedID Premier. The American Bankers Association (ABA), of which NBC Oklahoma is a member, recommends doing both.

And while Equifax is a credit bureau and NOT a bank, banks like NBC Oklahoma are often on the frontlines protecting you from fraud, especially when customers and banks work together: Banks use a combination of safeguards to protect your information, such as rigorous security standards, encryption systems, employee training and strict privacy policies, the ABA has noted.

In addition to using the tools and services Equifax has provided, here are some other things the ABA recommends that you do:

  • Monitor your credit reports. You can get a copy of your credit report – one free report from each of the credit bureaus once each year – at
  • Monitor your bank accounts for fraudulent transactions. Online and mobile banking tools are your friends. So is your banker. Alert us immediately if you see a problem or have a question. NBC’s customer service representatives can be reached at 1-800-590-2580, or you can visit or call any of our locations, found at
  • Watch out for scams related to the breach. Be wary of emails that appear to come from Equifax regarding the breach. As Equifax has noted, it will never ask for confidential email such as a User ID and password in an email. If you get one like this, delete it immediately without responding or clicking on any links in it, Equifax noted.
  • Consider whether to take additional steps, either to freeze your credit or place a fraud alert on your credit reports. You’d have to do this at each of the three credit bureaus, Equifax, Transunion and Experian, separately (links below). This depends on your personal situation. As the ABA notes, if you’re applying for credit soon or think you might need quick credit in case of an emergency, a fraud alert is better. This puts a red flag on your credit report, which requires businesses to take additional steps like calling you to verify you’re applying for credit. A credit freeze is more severe and locks down your credit so that creditors can’t see it or issue you any credit; it also prevents an identity thief from seeing it. Sometimes there’s a cost to lifting it if you need credit.

To place a credit freeze or alert, you have to contact each of the credit bureaus separately: 

  • Equifax: Call 800-349-9960 or visit its website.
  • Experian: Call 888-397-3742 or visit its website.
  • TransUnion: Call 888-909-8872 or visit its website.

Helpful links to learn more about the Equifax breach

Hackers gained access to consumer data

Are you one of the 143 million Americans whose information was exposed in the Equifax breach?

September 8, 2017

You may have heard the news this week that a hack of Equifax, one of the three consumer credit reporting bureaus, exposed sensitive data of 143 million Americans. To find out if you are one of them, check this special website that Equifax has established in light of this news.
The data included names, Social Security Numbers, birth dates and addresses, some driver’s licenses, credit card numbers for about 209,000 people and credit dispute documents with additional information on 182,000 consumers.
The breach happened between mid-May and the end of July. Although Equifax has found “no evidence of unauthorized activity” on its core consumer or commercial credit reporting databases, the amount of data exposed from other files managed by Equifax is alarming.
“On a scale of 1 to 10 in terms of risk to customers, this is a 10,” said Aivivah Litan, a fraud analyst at Gartner, in this story in the New York Times.
Although banks weren’t the target of this hack, the American Bankers Association is helping spread the word about what consumers should do and what Equifax is doing. Equifax is offering U.S. customers complimentary credit file monitoring and identity theft protection through its service called TrustedID Premier for one year. Equifax plans to send direct mail notices to those whose credit cards or dispute documents with identifying information were in the breach. You can also set up a fraud alert, security freeze or lock your credit files, although you would have to contact each credit reporting agency separately to freeze or lock your files. More information is available on the Equifax's FAQ page
And if you’d like more information about protecting yourself from fraud and identity theft, check out NBC Oklahoma’s Customer Education page, where we’ve linked to many of the resources and reporting tools offered by the Federal Trade Commission and the FDIC.


Wigwam features 'Native State of Mind'

July 27, 2017 


About five years ago, NBC Oklahoma in Altus built the Wigwam Art Gallery and designed it to resemble the 1920s-era Wigwam Movie Theater that was once located there. The original theater had burned in 1993.

Today, NBC’s Wigwam Art Gallery showcases permanent and traveling art exhibitions as well as a community gathering space for certain events. Currently, the gallery is welcoming visitors by appointment through August to see its “Native State of Mind” exhibit. The show features artwork by Native American artists with Oklahoma ties who are active or were active during the 1960s through the 1990s. It also highlights current Native American artist Mike Larsen, who was recently inducted into the Oklahoma Hall of Fame for his exceptional works representing Native American culture.

The gallery began out of bank Chairman Ken Fergeson’s desire to merge the arts and business and is part of his longtime efforts to support public art and use it to strengthen communities around the state. His vision for Wigwam includes using the gallery to host nonprofit events, promote artists and encourage creativity in the Altus community.

Fergeson, an avid art collector, began collecting art when he and his wife were newly married and they lived next door to an art dealer.

“We would purchase pieces of art from him and pay it off throughout the year,” Fergeson said. “That’s how our art collection started. We didn’t have many decorations throughout the house at the time, so we used the artwork to decorate our home.”

Fergeson felt it was important for people in the community to know a little bit more about Oklahoma’s diverse cultural history.

“Oklahoma is such a rich, young state with so many influences, and we want to share that with the community,” Fergeson said. The gallery is located in what was once known as the Wigwam Movie Theater, which opened in the 1920s.

Stacey Durham, curator and collection manager of the Wigwam collections for NBC, wants to help make the Wigwam a place where people can go relax, be entertained and learn about Oklahoma roots. Durham also encourages visitors to look for similarities in the art that align with your everyday life.

“When people walk into the Wigwam Gallery, I want them to decide for themselves what this work means to them,” Durham said. “How can you take your own knowledge that you already possess and use that knowledge to think about what is going on in this picture?”

To learn more about the Wigwam Art gallery or schedule a tour, contact Stacey Durham at 580-481-3150 or

Protect yourself from online fraud

fraudhelp If you pay attention to the news, you understand how important it is to protect your money and your ID from fraud. Scammers are consistently using more sophisticated online techniques to try to get access to your personal data and steal your money. While banks like NBC Oklahoma have security measures in place to protect you and your money, you can also protect yourself. To make it easy, we have pulled together three current resources to help you:

1) Read the Federal Deposit Insurance Corp.’s Summer Consumer News Alerts, starting with the story that lists 10 specific scams that target bank customers. Specifically, don’t give out your personal information to someone who has called you; financial institutions don’t call you first and then ask for that information over the phone. Unless you know the person calling you, always call back NBC Oklahoma if you have concerns, whether to customer service or your local NBC branch.

2) Attend one of the Senior Fraud Conferences that the Oklahoma Insurance Department is hosting around the state. The next one is in Tulsa on June 28. Topics include discussions on fraud related to Medicare, insurance, investment and banking. Click on the link to read more; to register, call 800.763.2828. 

3) Read more – and find additional links about avoiding fraud or reporting it – online at NBC Oklahoma’s Customer Education page.

KFOR, NBC Oklahoma help children find 'Place to Call Home'

placetocallhomelogoMore than 50 children have been adopted from Oklahoma DHS custody since KFOR has been featuring the weekly segment sponsored by NBC Oklahoma as part of the bank's mission to help the community.

May 25, 2017

Every Tuesday on KFOR, you’ll see Lacey Lett on camera with a child or two, enjoying time with them riding a roller coaster, feeding flamingos at the zoo, baking doughnuts in a restaurant or taking part in other activities that reflect their interests.

These children are all in foster care or live in group homes under the supervision of the Oklahoma Department of Human Services, and the segment Lett films with them is “A Place to Call Home.” Sponsored by NBC Oklahoma, “A Place to Call Home” has led to the adoption of more than 50 children who have been featured on the show, Lett said. She has heard from DHS that the segments have led to adoptions and inquiries of children not featured on television.

Katelyn Burns, DHS communications manager, has told KFOR that the agency believes KFOR’s video segments have been key to the jump in adoptions from the agency. More than 2,200 children left DHS foster care for adoption in 2016, the program’s first year, making that the most children adopted in a year since 1998, Burns told KFOR.

As a community bank, NBC Oklahoma focuses many of its philanthropic efforts on children in the communities it serves, and the sponsorship with KFOR News Channel 4 fits with the bank’s mission.

“We are proud to sponsor ‘A Place to Call Home’ to help bring awareness to the needs of these children in foster care,” said H.K. Hatcher, NBC Oklahoma’s president and CEO. “We are honored to partner with KFOR to give these children in DHS custody a chance to be heard.”

Lacey said that she loves giving these children a day of play – on camera – and listening to their stories. The segment, which runs during the 6 p.m. news broadcast, features children who have been in DHS care the longest, often teenagers. 

“This is by far the most rewarding thing that I’ve done,” she said. “People want to see these kids. The videos enable them to do so. The segment is far more reaching than people think it is.” 

Visit the DHS adoption website for more information on adopting a child or call 405-767-2955.

NBC's new mobile applications are here! 

May 11, 2017

UPDATE (5/12/2017): The mobile deposit feature is available now. The technical glitch has been resolved.

Your new mobile applications are now available on the app stores. Below are links to download them, and the instructions for enabling mobile banking through the website.

As you enable the app through the website, you will find direct links. But here they are to make it easy:

Apple App Store for iPhone

Apple App Store for iPad

Google Play Store for Android phones

Google Play Store for Android tablets

To make it easy to remember without the links, you can find the app on either the Google Play or Apple App stores by searching the words "NBC Oklahoma Banking App" and choosing the app for the device (tablet or phone) you have.

Once you've downloaded them, you have to enable mobile banking for your devices. Here's how:

  • Log into your account on your phone.
  • Select the tab "Account Services" in the green button located on the top right of your screen.
  • You'll see a new menu, in gray, on the left side of your screen. Select "Requests."
  • On that screen, choose Mobile Banking Enrollment and follow the prompts to connect your online account to your phone.

If you have any trouble, please call us at 405-748-9188 or 800-590-2580 and we'll be happy to walk you through the process.

Also, here is what you'll see once you've selected "Account Services" (top right) and then "Requests" (in the gray menu on the left), ready to select "Mobile Banking Enrollment" and begin the process of connecting your mobile device to your online account. 




Important changes to NBC Oklahoma's website -- May 9 2017

May 9, 2017

NBC Oklahoma is updating our online banking platform as part of our recent ongoing efforts to upgrade our system and serve our customers better moving forward. On this page are some things that you need to know -- and do -- before them as a customer.


  • Tuesday, May 9: Internet and mobile banking will be offline all day. Banking business must be conducted in one of NBC Oklahoma's branches. New NBC Oklahoma website,, goes live.
  • Wednesday, May 10: Internet back online at new website,
  • Thursday, May 11: Mobile banking back online, and mobile applications will be available on the Google Play and Apple App stores. Check back here for links to download them. We'll post those as soon as they are ready.

A [dot]BANK (.bank) domain extension indicates you have reached the website of a verified member of the global banking community. This new extension for banks offers a layer of security for our NBC Oklahoma customers and the reassurance that they have landed on the correct website to conduct their banking.  Check out our Customer Education page for more information about the [dot]Bank domain name and the security features included with it.

Thank you for your patience during these changes as we strive to provide you with the latest online banking features and deliver them securely. If you have any questions, please call our Customer Service Department at 405-748-9188 or 800-590-2580. Watch our website and social media sites ( and for updates and information.   

Get the most out of your new debit card

Feb. 1, 2017

Debit Card

All NBC Oklahoma customers with a debit card recently received a new one with a new security feature called a chip. Moving forward, as an added bonus, with your new debit card, NBC Oklahoma is offering a handy mobile application for Android and Apple devices to help you define when, where and how your card is used.
It's called CardValet® (by Fiserv®) and available for download to your Android or Apple mobile devices.

Apple App Store Google Play Store

With CardValet®, you can:

  • Quickly detect unauthorized or fraudulent activity.
  • Turn off a lost or stolen card and turn it back on to start using it again.
  • Set spending limits and decline transactions when they exceed your defined thresholds.
  • Restrict transactions based on locations using your phone’s GPS.
  • Set up alerts to keep you informed of certain types of card transactions.
  • Get real-time balance inquiries or locate an ATM.

After you have downloaded the app, use it to register all cards issues by NBC Oklahoma. Once setup is complete, you can begin customizing usage settings and alert preferences for your cards.

Read more about chip cards

New business opens in Norman with help from NBC

Jan. 3, 2017

Congratulations to Tiffany and Brett Tatum on the opening of their new business in Norman, PureBarre (, which had its ribbon cutting on Tuesday! We're thrilled they looked to NBC Oklahoma for support when they wanted to open the studio, which offers classes that combine the best of ballet, pilates and yoga.

“Without NBC, we wouldn’t have been able to open up. It means a lot to me that the bank took a chance on two 20-somethings who wanted to start a business," Brett Tatum told us at the ribbon cutting on Tuesday.

If your New Year's resolution is to get it shape, go visit PureBarre, located at 1680 24th Ave NW. And if you are interested in starting your own business, consider working with NBC. We'd love to get to know you. Member FDIC. #BuildingaCommunity


From left, Norman Chamber of Commerce Ambassador Glenn Boone helps Tiffany and Brad Tatum cut the ribbon at their new business Pure Barre in Norman


Tiffany Tatum, Pure Barre Norman instructor and owner, and her father-in-law Doug Tatum, at the ribbon cutting


NBC Oklahoma's Jay Smith and Brett Tatum, owner of Pure Barre Norman


Archived Post: New Look, Same Values

NBC Oklahoma’s revitalized identity at our eight bank locations is part of an overall rebranding project. The biggest change customers will notice is the more vibrant color palette that better represents our up-to-date approach and attitude. The bank didn’t make the decision lightly – it’s Oklahoma owned by the same people, serves the same communities, with the same friendly faces and the same commitment to customers' banking needs plus a little more. NBC Oklahoma wanted an image that represented how it was unique and what customers see as the differences.

“Banking is a dynamic industry,” says H.K. Hatcher, president. “Just like our customers look different than they did 20 years ago, so does NBC Oklahoma.”

Updating our visual identity allows us to provide consistency to those we serve in all of our locations across the state. That’s important to our customers – they can easily recognize the NBC name in any of the towns they visit across the state.

Archived Post: NBC Oklahoma Helps Bring Hope Lodge to Oklahoma

NBC Oklahoma employees and customers have raised $50,000 to support Hope Lodge, a residential facility that houses, at no cost, cancer patients and their families.

The lodge will be used by all hospitals and will be located next to the Stephenson Cancer Center at the University of Oklahoma Health Sciences Center near downtown Oklahoma City. It will be a home-like setting with 45 rooms for patients and their caregivers who travel 50 miles or more from home to seek their treatment. Amenities include shared resources like kitchen, laundry and recreation areas as well as a sanctuary for spiritual needs.

NBC Oklahoma pledged $50,000 and employees and customers donated generously to the effort. Our employees have been touched by cancer and recognized how the Hope Lodge will provide comfort and support for cancer patients and their families during a very stressful time.

This will be the first Hope Lodge in Oklahoma and the 32nd Hope Lodge built and managed in the U.S. by the American Cancer Society.

Archived Post: New Tulsa Location

NBC Oklahoma has relocated to a new location in Tulsa that is more convenient and closer to its customers. Our new location at 8120 S Yale Avenue is a full service bank near high growth areas of Tulsa.

The new location features a commercial drive-thru, two drive-thru lanes, a drive-thru ATM lane, night deposit drop, safe deposit boxes and coin counter. Lobby hours for the new location are Monday – Friday 9 a.m. to 5 p.m. Drive-thru hours are Monday – Friday 7:30 a.m. to 6 p.m. and Saturday 9 a.m. to noon.

“Tulsa is growing and NBC Oklahoma has customers who are part of that momentum,” says H.K. Hatcher, president. “We identified areas of high growth and found a location that made sense for our bank.”

We invite you to stop by, see the new location and meet our staff.

Archived Post: Oklahoma Main Street Recognizes NBC Oklahoma for Altus Contributions

NBC Oklahoma's Altus location was recognized by the Oklahoma Main Street Center at the 26th annual Main Street Awards Banquet at the National Cowboy and Western Heritage Museum in Oklahoma City.

  • The Altus Wigwam was awarded the Best Public Improvement Project. The Wigwam is an art gallery and public event space built from the ground up and opened in 2014 on the original site of the historic Wigwam theatre. The building façade replicates the historic 1920 structure.
  • Ken Fergeson, NBC Oklahoma chairman, was awarded the Main Street Hero Award for his work with the Main Street program and his vision for the NBC Oklahoma renovations in Altus.

"These award entries showcase the creativity that abounds in each Main Street community toward increasing the revenue and promoting a positive image of each historic business district in the program," said Linda Barnett, Oklahoma Main Street Center director. "Every year we say that is gets more competitive. This year is no exception. We are always excited to highlight these outstanding events, promotions, businesses and designs to the rest of the state."

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